Through a set of core values, KONTRON employees strive to meet the needs of all our customers and partners. Our mission is guided by a set of objectives that help define the fundamental spirit and philosophy that underscore the integrity and enthusiasm with which we regard our relationships.
We aspire to:
- Build continuous value for our stakeholders by extension of our business, improving our efficiency and fast time-to-market of the newest technologies.
- Build sound customer relationships by surpassing expectations through innovation, quality workmanship and unmatched technical support and service.
- Create solid alliances with our customers, partners, suppliers and other industry members to mutually strengthen our market positions.
Our goal is to continually improve our products and processes, and to exceed our customers’ expectations for performance, quality, cost effective products, and on-time delivery.
We aspire to:
- Quality products, customer satisfaction and on-time-delivery are the responsibility of all employees
- Building solid customer and supplier alliances adds value to our organization
- Customer satisfaction and loyalty are key to continued profitability
- It is critical to our success to meet applicable regulatory, customer and internal specifications
- That the speed, reliability and quality of our service is a key factor for success, which requires continuous improvement on procedures and processes.
- The Customer’s inputs are key to all our activities
- Customer feedback is important for measuring customer satisfaction and to go for improvement.
- All processes and activities are aligned to fit customer’s expectations at all times.
- Highly motivated employees are a key factor for customer oriented environment.
- Failure prevention is our first priority, while professional failure correction is the ultimate measure to avoid any inconvenience or damages to our customers.
- We measure our suppliers and enable them to accomplish as agreed upon quality targets.
- We are committed to provide quality at lowest possible costs increasing competitiveness of our customers and ourselves.
- We feel responsible for environmental impacts our products or processes may have and are obliged to reduce the usage of natural resources and production of harmful emissions. Legal requirements and society interests are a binding objective for us.
- In order to provide a respectable working environment for highly motivated employees, management will constantly seek and implement better working conditions.
High quality production facilities comply to ...
- ISO 9001:2000 (QM System)
- ISO 13485:2003 (Medical Devices QM System)
- ISO 14001:1997 (Environmental)
- FDA (Medical Devices) – operator No: 9086034
- Japanese MHLW certification for Manufacturing of Medical Products to Japanese market Cert.-No. BG11300039
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